
FREQUENTLY ASKED QUESTIONS
Q- Can I have the work carried out at my house.
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A- Yes premium wheel kent will come to your house at an agreed time and date, we require two plug sockets no more that 20 meters from where we will be working and a flat surface so we can jack the car safely.
Q- Can we come to your place of work.
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A- Yes we can, PWR Kent fully understand our customers work lives being busy and the majority of time spent at your work. We will have your wheels refurbished ready for your journey home.
Two plug sockets will be required no more than 20 meters from where we are working.
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Q- Can I use my vehicle straight away.
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A- Yes you can use your vehicle straight away, once we have refurbished alloy wheels we lacquer and harden the wheels as part of our process. All we do say is do not wash the car or wheels for at least 48 hours after the wheels are refurbished.
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Q- Do I have to pay up front.
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A- We do not require full upfront payment, but a £50 booking fee is required to secure the booking this can be paid via our secure link on the Terms and conditions page.
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Q- How long does it take to refurbish my wheels.
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A- As a general rule we say 1 hour per wheel, but as you can imagine some wheels are worse than others and may take a little longer. If the wheels are Diamond cut these may need sending to the workshop, this takes around 4 days unless you are having a smart repair this will be explained when you make contact with us.
Q- What if I do not have a flat area to work on my car.
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A- Every now and then we do come across this, What we would suggest is see if you can use someone's drive or outside their house for a few hours. This is very important to work on a flat surface so we do not damage your vehicle or injure ourselves.
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Q-Can you repair corroded wheels.
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A- Yes we can, but the wheels would need to go the work shop for a full strip back to bare metal to make sure all corrosion is gone then they will be sprayed and lacquered.
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Q- What is the best way to clean / care for my wheels.
A- The best way to clean and care for your wheel is with warm soapy water and a non abrasive cleaning sponge or cloth. Avoid wheel cleaners as these tend to contain acid based products
that will damage the protective lacquer.
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